I have mixed feelings about Pantene; I used to swim a lot as a kid and used Pantene and I remember liking it. A year or two ago I repurchased and I'm not sure if I got a bad batch but it was just horrible - no joke it left my hair looking oilier than when I hoped in the shower and almost sticky. I had to jump back in the shower and re-wash. I contacted Pantene at the time as I was worried maybe a bad batch had gone out however didn't hear back from them at all so wasn't very impressed with the customer service!
A couple of weeks ago I decided to give this another try as I'm always switching up my S&C so bought these two and actually ended up really liking them! They must have improved the formula; it smells amazing, washes well and leaves my hair feeling soft and silky - yay!
So while my most recent experience with Pantene has been a positive one, I am always weary and was not impressed with the customer service I received when I did have an issue
This was a pretty decent basic range conditioner, nothing amazing, not too terrible either. The smell is really nice, the product dispenses easily and integrates into the hair easily. It doesn't feel too greasy or weighed down either which is nice.
It could be a bit more nourishing as I find I have to use quite a lot to get that nice, nourished and hydrated feeling.
Overall, I have repurchased this and would recommend if you want a supermarket range product.