I have been using the shampoo/conditioner for just over a week and also the ointment a couple of times.
I have long, chemically treated hair, which us nit in the greatest condition. Which unfortunately makes my reviews a little bit harsh, as it is extremely difficult to find products that work miracles.
After the first wash, my hair felt wonderful and tangle free - I almost felt that I didn't need the conditioner!
As the days went on (I wash my hair daily), the products seem to have less effect, giving me less softness and not so tangle free.
On the other hand, a younger relative was also using these products, she had the opposite effect. Her non-chemically treated hair improved after each wash - so soft and tangle free!
I do like the unique aroma of these shampoos/conditioners
The shampoo pump bottle also looks great.
I mean it's good, but out of this world good....eh it's ok. I adore the packaging (esp the pump shampoo!!!!) and the fragrance of this range. The shampoo does its job and makes my hair feel really lovely, clean and healthy. The conditioner is probably my favourite from the range, I love how thick it is and gives really good moisture to my hair. The ointment was my least favourite, I have tried styling my hair with and without and it definitely leaves my hair more limp and heavy.
Overall like I say I like it and would potentially purchase it again, as I love that it is free from parabens & silicones and it is a great price for a decent amount of product......but don't think I will be reaching for the ointment anytime soon.