I purchased this when I was in a bit of a Kiehls-loving frenzy... and whilst some of their products are great, and I really really wanted this to be one of them, I just didn't fall in love.
The tube is a handy size, and prefer tube applicators because I hate getting messy fingers. The product applies nice and smoothly, and isn't tacky on the lips.
The two top reasons I just couldn't get into it were: the price (it's waaaay too expensive compared to better products at a fraction of the cost) and the fact that it didn't last long; I needed to keep reapplying to get any moisturising effect on my lips.
I got this in the mango flavour, it was an "add-on" purchase as they have these around the counter. What was it thinking... almost $20 for a lip balm. The only good thing about this is it smells nice. It did very little for my chapped lips and the product just sat on my lips and did not feel like it was being absorbed. In the end I did not finish the tube, in the bin it went and I have gone back to using carmex!