This is a great product from a well respected brand. It's one of those brands like Vaseline that have been around for ages.
The lip balm in a tube is a gel like consistency and is quite heavy. The main point of contention between people will be the smell. It is very pungent because of the ingredients. There are going to be people who just can't get past that smell especially if you are very sensitive to that sort of thing. Others on the other hand love the it. It also has a cool, tingling feeling when you apply it which can be off putting for some.
If you can get past the smell it is a really good lip balm, especially in the winter for dry and damaged lips. It is very effective at repairing the damage done by the harsh cold climate.
It now comes in other flavors so I would be interested to try out some of those too.
Got one of these from Goodie Box and have to say they are quite good. It helps my chapped lips and I like the smell of it. It moisturises my lips well during winter time. Would recommend it