I'm a bit of a salon snob, so I'm really surprised by how much I love this product!
The packaging is really nice and functional - I love a pump bottle for hair care! You can tell the shampoo and conditioner apart, which is good seeing as I don't wear my glasses in the shower!
The scent is ummy, nummy, yummy! You can smell it on your hair through the day, which I love.
The shampoo isn't too thick and I didn't need much for my hair length (bob), maybe one pump? I tried double cleansing with this, but I honestly don't think you need to unless you have a lot of product maybe. My hair was mostly free from knots before I got the conditioner!
The conditioner is really luxe, it has that salon feel, where your hair just feels instantly better.
Both products work well together, and left my hair shiny and manageable. The only reason I didn't give it full marks is I'll continue using it, but I will rotate it with salon hair care. You can't get rid of the snob that easily!
Disclaimer - this is a first impressions review. I received the products on Thursday, and started using them on Friday. This review was written Sunday. I'll be coming back to update this at some stage soon! :)
Hair situation: Mine is shoulder length, and half year-old dye, half my natural silver grey.
Both: the packaging is attractive - I love the shorter squatter bottle shape. The pumps are securely locked initially, and when released dispense a good amount of product easily. I like the colouring, it vibes clean, fresh and modern. I absolutely hate the pointless extra labels that pop up - removed them immediately, and was mad at them for existing. Neither the shampoo nor the conditioner have a discernable scent. My hair dried (with a drier) pretty quickly after using this range, and blow dried reasonably smooth. After using my straightener it needed serum but looked good.
Shampoo: clear in colour, which distinguishes it from the conditioner easily and stops the moment of picking it up in the shower to check which is which. Lathers to quite a lot of foam, and the foam is quite light and airy. On first use the dyed ends of my hair felt a little dry after this, but we'll persevere. The non dyed upper parts felt nicer, so could just be the nature of the two parts of my hair. Washed out really easily from my hair, and didn't leave a scent. I use two pumps.
Conditioner: thick and white, but needed 2-3x more conditioner than I did shampoo per use. This is pretty usual for supermarket brands, in my experience. I usually double condition my hair, but on the first use of this range I chose to use just this conditioner and see what happened. It coats hair well when you have enough of it, and has a slightly slippery texture to it that helps it move through hair well but made me wonder if it was sitting on my hair or actually soaking in. It's a little harder to wash out than the shampoo, again due to the texture of the product, i think, but only a little and still rinsed out cleanly. My hair didn't feel QUITE as hydrated as with my usual products, but I'm giving it the benefit of the doubt.
After washing, drying and straightening my hair, it felt nice - clean and soft - but had definitely gone a tiny bit frizzy and dry looking, and needed a serum to calm down. This continued through the 2nd and 3rd washes, but didn't get any worse. I'll likely stick to using this every 2nd or third wash, with the more hydrating products in the middle. The non dyed part of my hair seems to like this a lot better than the dyed part, so it could well be that this isn't a hydrating enough range for the dyed parts of my hair. I'm a major micellar skincare fan and was keen to see what it did for hair, but...... meh.
Tips: I got better results applying conditioner to the lengths to protect them from the shampoo when washing my roots, then rinsing it all out and re-conditioning lengths :)
Update: shampoo bad, conditioner okay. Have given the regime away so someone else can try it. The shampoo dried my hair out more and more.