I like this cleanser. It's not the best i've used and doesn't really remove makeup BUT if you use it as your second cleanser after an oil or balm cleanse thats where the magic really happens.
I usually just my DHC oil cleanser to remove any makeup or dirt on my face then I'll follow up with this. It manages to clean anything else left on my face without stripping it (an issue when you have combo skin leaning towards dry)
I'm also admittedly not a fan of the scent. It's not terrible I just don't particularly think it's amazing but that being said it's a good affordable cleanser if you are in need of something.
I have to admit I'm waring of most things that say gentle as I expect that they don't work to well in the attempt to be gentle, but I love this cleanser. I have sensitive skin, and it's given me no issues. My skin feels well cleaned without feeling dried out after use. My skin feels so smooth and fresh after use.
I do find the extremely dark bottle a little frustrating. You can't see how much you have left, unless you can get the light through the bottle just right. I also find the gel congeals a bit at the end of the pump nozzle, which is a pet peeve of mine!