I had such high hopes for this but it really was not for me.
I’ll start with what was good about it: upon removal and for a couple hours after skin looks super glowy, hydrated and awake. When I initially opened the packet it smelled so nice but once it’s on your face it’s almost hard to breathe I’m guessing that’s from the menthol - not a particularly nice scent to have all over your face. The scent was making my eyes burn and water, the eye holes were not big enough so sat super close to your eyes which did not help with the eye watering problem.
There was so much serum on the mask it made it quite hard to unpack and get on the face and stay in place more messy and difficult than your standard face mask.
The whole mask experience was really quite unpleasant for me it was uncomfortable on my face, yes I do agree it is very cooling but for me it was to the point that it felt like I had put deep heat/arnica on my face and I actually didn’t make it the 15 minutes recommended it was uncomfortable and for me I use a mask generally for some self care etc and it was not a relaxing nice experience. It was especially uncomfortable around the eyes and lips, it is cold but uncomfortably so. After removal you’re left with a heap of serum even after massaging into face and neck. Personally it’s not for me and I will stick with a normal hydrating face mask however the results are quite good for a couple hours if you make it 10-15 minutes.
The mask was nice and cooling, but I'm not sure it firmed up my skin. It did feel softer though. It does say after 4 weeks skin will look smoother, plumped and healthier, so perhaps if you used them weekly you would see better results than just after 1 use.
Tips: Use the leftover serum, over the next few days, so it doesn't go to waste.