This is one of those products that I actually like for a differing purpose it is designed for!
It did not work so great for makeup removal for me - it still required a bit of scrubbing to get my mascara off. It was lovely and gentle and didn't react to my skin which is a definite plus. But it didn't do anything amazing to my skin; nothing bad, but nothing good either.
What I actually really like this product for is washing my makeup brushes! It is a gentle cleaner for removing makeup off my brushes - better than water alone and not as harsh as soap or shampoo. It is for this reason that I would buy this product again (a cheaper alternative to makeup brush cleaner).
This is my lifesaver. I normally wear waterproof mascara, and if you do the same then you know that it does not come off. This cleansing water is a miracle as it just wipes everything off. I've gone from scrubbing at my fave before bed, to just doing a quick wipe around. I could rave about this product all day. I highly recommend it.
Tips: I use a microfiber cloth with it, it works so much better than anything else and is much gentler on the skin.