I know many people, including my mother, love this brand, but it's not for me. This cream cleanser was very rich and moisturising, but it felt like applying a moisturiser instead of a cleanser. When I rinsed it off, my skin felt like I still needed to wash.
On the positive side, the cleanser uses lovely ingredients and applies easily. For skin needing lots of hydration, this would be a great product. However for combination skin like mine, you need something that gives a deeper clean.
I do have mixed feelings about this cleanser. It smells really good and it's really gentle on the skin, but I feel that maybe it's a bit too gentle. It doesn't really remove any dirt from your face. I know this because I've used it, and then afterwards wiped a cotton pad covered in toner over my face and I can see the dirt on the cotton pad.
So I'm not too sure what to make of it. It might be a good product to use if you normally don't wear makeup and just need to remove oil from your face. If you do use makeup, you'd need to use a makeup remover first, and then this cleanser to finish it off.
It's quite hydrating so you don't need to use as much moisturiser afterwards.