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Mecca Complimentary Makeup Application

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6 posts, 3 members
EliseMM
120 posts
Mon 31 Jul 2023 10:29pm
Hi ladies, many of you will be aware that when you reach Beauty Loop 'Level 3' at Mecca you can receive a 60 minute complimentary makeup application. I have been looking forward to it ever since I hit level 3 last October, but throughout this past year I have searched and searched for a time slot in Wellington to book my service but nothing has been available. Not even on weekdays. I'm so disappointed, because for the remaining 8 weeks of my level 3 status LITERALLY every single day is booked out.

Has anyone else had this experience? Should I have know better? Or have you had a great experience with these makeup applications?
Pat17
615 posts
Thu 3 Aug 2023 5:06pm
I would email the company as this is not good enough.
Wake up with a smile and the day will always be sunny
SooziesWorld
3009 posts
Thu 3 Aug 2023 6:12pm
The make up applications themselves are great, but I found trying to get an appointment almost impossible. I did get one once by asking the manager who I always used to chat with when I went in store. Might be worth a try. Mecca's online customer service is pretty appalling these days. 
Pat17
615 posts
Fri 4 Aug 2023 9:35am
Yes I would ask to speak to the manager too as it is something you are entitled too and should not be so hard to get your reward. This should have beed a fun reward not a issue.
Wake up with a smile and the day will always be sunny
EliseMM
120 posts
Sat 5 Aug 2023 11:27pm
Thanks for the support everyone! I'll see what I can do and keep you updated.
Pat17
615 posts
Sun 6 Aug 2023 10:32am
Yes it would be nice to know you get a good result. Stand your ground on this as you are entitled to get the benefits as per your membership. It should Not be so hard !!
 
Wake up with a smile and the day will always be sunny
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